Effective Date: Last Updated: November 1st 2024
Welcome to Succulents And Cacti Canada (“we,” “us,” or “our”). By using our website, succulentsandcacti.ca (the “Website”), you agree to comply with these Terms and Conditions (“Terms”). These Terms govern your access to and use of the Website, as well as any purchases made.
If you do not agree to these Terms, please discontinue your use of the Website.
Eligibility
1. By using our Website, you affirm that you:
• Are at least 18 years old or have parental/guardian consent.
• Have the legal capacity to enter into these Terms.
2. Purchases are limited to shipping addresses within Canada.
Products and Services
1. Live Plants:
• Shipped bare-root (without soil) with dried roots.
• Plants must be planted immediately upon arrival to maintain health. We are not liable for deterioration caused by delays in planting.
• If purchased with pots or DIY kits, these items may ship separately.
2. Dry Goods:
• Includes items such as pots, substrates, and DIY kits, which may ship separately from live plants.
3. Product Descriptions:
• We strive for accuracy in product descriptions and images; however, natural variations in color, size, and appearance may occur.
Orders and Payment
1. Placing an Order:
• Orders are confirmed upon receipt of payment. If a product is unavailable, we reserve the right to cancel the order and issue a refund.
2. Pricing:
• All prices are in Canadian Dollars (CAD) and are subject to change without notice.
3. Payment Methods:
• We accept:
– Stripe (Visa, MasterCard, Amex, etc.)
– Apple Pay
– Google Pay
– e-Transfer
– Afterpay
Shipping Policy
• Refer to the Shipping Policy for details.
Returns and Refunds
• Refer to the Return and Refund Policy for details.
Liability Disclaimer
1. Succulents And Cacti Canada is not liable for:
• Delays caused by courier services or incorrect shipping information.
• Deterioration due to improper care after delivery.
2. Our maximum liability is limited to the purchase price of the product.
Governing Law
These Terms are governed by the laws of the Province of Quebec.
Contact Us
For questions, contact us at:
Email: support@succulentsandcacti.ca