Shipping Locations
We ship exclusively within Canada.
Shipping Methods
Orders are shipped via trusted courier services. Tracking information will be provided upon shipment.
Shipping Times
• Orders are processed within 1-3 business days.
• Delivery typically takes 1-4 business days, depending on your location.
• Delays may occur during holidays or extreme weather conditions.
Shipping Fees
Shipping fees are calculated at checkout and are non-refundable.
Packaging
• Live Plants: Shipped bare-root, with roots carefully dried and securely packaged.
• Dry Goods: Packaged separately from live plants to ensure safe delivery.
Winter Shipping Policy
To ensure the safety of live plants during winter months, the purchase of a heat pack is mandatory. The cost of the heat pack will be automatically added to your order during checkout for applicable months. Orders placed without a heat pack will not be processed.
Weather Considerations
To protect live plants, we may delay shipping during extreme weather conditions. You will be notified if this impacts your order.